The number of customers of LiveChat Software grew in July by 302 companies. As of August 1, the solution of the Wrocław company is already used by 11,515 companies in over 130 countries around the world. That is about 3,307 more than last year when LiveChat Software had 8,208 customers.
Companies and institutions use the LiveChat solution for the direct contact with people visiting their websites, including for the sales support. The solution offers a number of additional tools that allow, among others, analysis of site traffic, customer behaviour or the quality of the consultants’ work.
The solutions of the Polish company are used by the following brands: Orange, Adobe, Samsung, Pizza Hut, Macy’s, PBS, NetApp and many other offices (including the US Department of State), universities (Stanford University) and even sports clubs (including Vancouver Canucks).
In early April, LiveChat software announced the achievement of its strategic objective, that is the level of 10 thousand serviced clients. Thus, it confirmed its position as one of the absolute leaders in this sector. In the course of three consecutive months, one thousand companies joined the group of its partners. The Wroclaw company is one of the world’s largest “live chat for business” software vendors. The market for such solutions is growing very quickly, because their application translates directly to the number of transactions executed through the Internet, as well as the improvement of the customer satisfaction.
About the company
LiveChat Software SA is a provider of software for direct communication between visitors on the Internet website and its owner. The company provides its services in the Software as a Service (SaaS) model, which allows to install the LiveChat service within a few minutes by employees without any programming experience. LiveChat Software has over 11.5 thousand customers in more than 130 countries and generates most sales in the US and the UK. It provides services for clients such as, among others, Orange, Adobe, Samsung, Tele2, NetApp, Kaspersky Lab, Macy’s, Pizza Hut, PBS or Air Asia. It is also one of the global leaders of live chat software solutions. On April 11, 2014, the company made its debut on the main market of the Warsaw Stock Exchange.