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LiveChat in the most recent numbers

Our product improves customer care and increases online sales of over 28,000 companies from 150 countries worldwide.

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est. consolidated revenue in Q4 2019 FY

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Net profit increase in Q3 2019/20 FY

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ChatBot Customers

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LiveChat Software and Infermedica Launch COVID-19 Risk Assessment ChatBot

LiveChat Software and Infermedica, two European tech companies, have joined forces to launch a solution that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The solution takes the form of a chatbot. “Authoritative, safe, and reliable, the logic behind COVID-19 Assessment Tool ChatBot is based on official WHO guidelines, meticulously coordinated and implemented by Infermedica’s team of doctors. What’s more, Infermedica’s COVID-19 Assessment Tool was recognized on a functioning WHO list of solutions supporting the fight against the pandemic.


LiveChat goes through the logotypes redesign to reflect its product suite

LiveChat Software, a company behind products for customer service and online sales used by 28k businesses worldwide, announced today a new logo set for its products: LiveChat, ChatBot, KnowledgeBase, and HelpDesk. The team has decided to create a common design language to emphasize compatibility between the products and to show that all are made by one team. “Our new branding is the result of our evolution as a company and the changing needs of our audience - businesses and their customers.


LiveChat Software estimates that it has USD 9.075 million in consolidated revenues in the 4th quarter of the fiscal year

The consolidated revenues of the LiveChat Software Group in the 4th quarter of the 2019/20 fiscal year amounted to USD 9.075 million, as indicated by the initial, estimated data published on 16 April 2020. This represents a 16.5% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.

What’s our goal?

Our strategy foresees the further dynamic growth in revenue maintaining high EBITDA profitability, due to a continuous development of the products, obtaining customers in a low-cost model and keeping fixed costs low. We’re aiming to create a strong ecosystem around LiveChat and transform our products into open platforms.

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