This presentation serves for information purposes only and should not be treated as investment-related advice.
This presentation has been prepared by LIVECHAT SOFTWARE S.A. (“the Company”). Neither the Company nor any of its subsidiaries shall be held accountable for any damage resulting from the use of this presentation or a part thereof, or its contents or in any other manner in connection with this presentation.
The recipients of this presentation shall bear exclusive responsibility for their own analyses and market assessment as well as evaluation of the Company’s market position and its potential results in the future based on information contained in herein.
To the extent this presentation contains forward-looking statements related to the future, in particular such terms as ”designed”, ”planned”, ”anticipated”, or other similar expressions (including their negation), they shall be connected with the known and unknown risks, uncertainty and other factors which might result in actual results, financial situation, actions and achievements being materially different from any future results, actions or achievements expressed in such forward-looking statements. Neither the Company nor any of its subsidiaries shall be obliged to provide the recipients of this presentation with any additional information or to update this presentation.
Mariusz Ciepły is one of the founders and key shareholders of LiveChat Software. He graduated from the Wrocław University of Technology, from the Faculty of Electronics (specialization: Information Systems Engineering). He has been the President of the Board since 2010. He is a member of supervisory boards of Venture Incubator S.A. and Time Solutions sp. z o.o.LinkedIn Profile
Urszula Jarzębowska holds a higher MSc. qualification and graduated from Oskar Lange Wrocław University of Economics from the Faculty of National Economy, where she defended her MSc. thesis in the Department of Accounting and Corporate Control. She has also graduated from Controlling at the Wroclaw School of Banking and in International Accounting Standards (IRS/IFRS) at Kozminski University in Warsaw. She gathered her experience in, for example, Bankier.pl and Internet Works. She has been working in LiveChat Software since 2002 and is a Member of the Board since 2010.
LiveChat helps companies connect with their website users in real time.
We will connect you to one of our agents. You do not have to talk. Just see how it works.
A tool designed for a quick and efficient communication of the customer service department
with a large number of users.
No matter where you are,
you can easily answer customer questions
using a smartphone or a tablet.
In 2017, the team answered 300,000 chats and solved 80,000 tickets, maintaining 98% customer satisfaction rate.
We are a global
software provider operating
in the SaaS model
average new customers monthly growth during last 12 months
held by LiveChat customers
during FY 2017/18
Dynamic growth of customers base
forecast of the average annual
growth in the SaaS industry
We do not incur costs
of customer acquisition
– high operating leverage