Number of clients using LiveChat solution rose by 456 during March to the 14,532. Among them are companies, universities, offices and other institutions from over 140 countries.
During 12 months, the number of LiveChat Customers rose by over 42%. The number of customers has direct bearing on the financial results LiveChat Software. Company reported a net profit of PLN 19.96mn for the 9 months of FY 2015/16 vs PLN 12.91mn year earlier. Consolidated revenues rose by 66.3% to PLN 37,43mn, while EBITDA increased by 55.9% to PLN 26,11mn.
LiveChat Software is listed on Warsaw Stock Exchange. Company is one of the three world’s largest “live chat for business” software vendors. Companies and institutions use LiveChat solution for the direct contact with people visiting their websites, including sales support. The solution offers various tools that allow for the site traffic analysis to check customer behaviour and quality of work. LiveChat Software offers its solution in a SaaS model (Software as a Service). It is a global company focused on the US market, the Polish market producing only a few per cent of sales. As the regular customers, company can include small on-line stores and big global brands such as Orange, Play, Adobe, Samsung, Tele2, Kaspersky Lab, Pizza Hut and Air Asia. The LiveChat solution is also used by universities or public institutions, such as the US Department of State.