The number of clients using LiveChat solution rose by 456 during July to the 28,013. Among them are companies, universities, offices, and other institutions from ca 150 countries. Shortening of the LiveChat’s free trial period from 30 to 14 days had a positive impact on the achieved result.
For 12 months, the number of LiveChat Customers rose by 11.6%. The number of customers has a direct bearing on the financial results of LiveChat Software. LiveChat Software is listed on the Warsaw Stock Exchange. The company is one of the three world’s largest “live chat for business” software vendors. Companies and institutions use LiveChat solution for direct contact with people visiting their websites, including sales support.
The solution offers various tools that allow for the site traffic analysis to check customer behavior and quality of work. LiveChat Software offers its solution in a SaaS model (Software as a Service). The solutions of the company are used by clients from all industries, with the largest number of companies from such industries as IT, education, retail, entertainment, and marketing. The Company’s product portfolio also includes such solutions as ChatBot (a tool for creating chatbots) and KnowledgeBase (a solution for creating corporate knowledge bases).