Number of clients using LiveChat solution rose by 526 during April to the 19,251. It’s best monthly result in company’s history (in March 2017 number rose by 504). Among them are companies, universities, offices and other institutions from over 140 countries.
During 12 months, the number of LiveChat Customers rose by ca 32.0%. The number of customers has direct bearing on the financial results LiveChat Software.
LiveChat Software reported net profit rise by 66.2% in the Q3 2016FY (October 1st – December 31). Company reported a net profit of PLN 12.05 mn in that period. Consolidated revenues rose by 46.7% to PLN 20.17 mn, while EBITDA increased by 57.5% to PLN 15.41 mn.
LiveChat Software is listed on Warsaw Stock Exchange. Company is one of the three world’s largest “live chat for business” software vendors. Companies and institutions use LiveChat solution for the direct contact with people visiting their websites, including sales support. The solution offers various tools that allow for the site traffic analysis to check customer behaviour and quality of work. LiveChat Software offers its solution in a SaaS model (Software as a Service). It is a global company focused on the US market, the Polish market producing only a few per cent of sales. As the regular customers, company can include small on-line stores and big global brands such as Orange, Play, Adobe, Samsung, Tele2, Kaspersky Lab, Pizza Hut and Air Asia. The LiveChat solution is also used by universities or public institutions, such as the US Department of State.