Wroclaw based LiveChat Software reported net profit rise by 21.8% in the 1st quarter of 2017 FY (April 1st – March 31). Company reported a net profit of PLN 11.07 mn in that period. Consolidated revenues rose by 30.2% to PLN 21.59 mn, while EBITDA rose to PLN 14.29 mn vs PLN 11.60 year earlier.
LiveChat Software is listed on Warsaw Stock Exchange. Company is one of the three world’s largest “live chat for business” software vendors. Companies and institutions use LiveChat solution for the direct contact with people visiting their websites, including sales support. The solution offers various tools that allow for the site traffic analysis to check customer behaviour and quality of work. LiveChat Software offers its solution in a SaaS model (Software as a Service). It is a global company focused on the US market, the Polish market producing only a few per cent of sales. As the regular customers, company can include small on-line stores and big global brands such as Orange, Play, Adobe, Samsung, Tele2, Kaspersky Lab, Pizza Hut and Air Asia. The LiveChat solution is also used by universities or public institutions, such as the US Department of State.