01.10.2021

LiveChat is not slowing down - it estimates that revenues increased by 25.9% in the Q2

LiveChat Software’s estimated consolidated revenues increased in the second quarter of 2021/22 financial year by 25.9% per annum. Compared to the previous quarter, the increase was over 10% (against 2.8% in the previous three months).

The Company estimates that in the period July - September 2021 it generated revenues of USD 14.34 mn as compared to USD 13.02 mn in the previous three months and USD 11.39 mn in the corresponding quarter of the previous year.

The recorded increase is the result of both a larger number of customers and an increase in ARPU (average revenue per customer). At the end of September 2021, the number of paying LiveChat customers was 33,909 and ChatBot had 2,188 customers. The increase in ARPU of the LiveChat product amounted to approx. 9% year on year, the increase in ARPU of ChatBot was over 25% year on year.

The presented data are estimates and preliminary data. Thus, they may ultimately differ from those presented in the periodic report. Due to the fact that the Company generates the vast majority of revenues in the US dollar (USD), the USD / PLN exchange rate has a significant impact on the results presented in the periodic reports.