LiveChat Software and Infermedica, two European tech companies, have joined forces to launch a solution that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The solution takes the form of a chatbot. “Authoritative, safe, and reliable, the logic behind COVID-19 Assessment Tool ChatBot is based on official WHO guidelines, meticulously coordinated and implemented by Infermedica’s team of doctors. What’s more, Infermedica’s COVID-19 Assessment Tool was recognized on a functioning WHO list of solutions supporting the fight against the pandemic.
LiveChat Software, a company behind products for customer service and online sales used by 28k businesses worldwide, announced today a new logo set for its products: LiveChat, ChatBot, KnowledgeBase, and HelpDesk. The team has decided to create a common design language to emphasize compatibility between the products and to show that all are made by one team. “Our new branding is the result of our evolution as a company and the changing needs of our audience - businesses and their customers.
The consolidated revenues of the LiveChat Software Group in the 4th quarter of the 2019/20 fiscal year amounted to USD 9.075 million, as indicated by the initial, estimated data published on 16 April 2020. This represents a 16.5% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.
LiveChat customers can now use Apple Business Chat through the Messages app on Apple products. “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are and when they want to use Apple products. Businesses that use LiveChat can easily sign up to try Apple Business Chat beta,” said Mariusz Cieply, CEO of LiveChat. LiveChat clients can use Apple Business Chat to let their customers contact them, receive real-time support, access products and services, or make purchases using Apple Pay.
Wrocław, 15 March 2020 Board of Directors Information We present information on the operation and situation of the LiveChat Software Group in a pandemic situation. Introduction In the current situation, ensuring safety for all employees of the LiveChat Software Group is our top priority. At the same time, the Board of Directors currently sees no risk in the following areas: - continuity of the company’s services or deterioration in their quality,
ChatBot, a solution offered by LiveChat Software, is now used by over one thousand clients. These include, for instance, KPMG, Kayak, UEFA, Zain, HTC or Philip Morris. “It is a historic moment to see our second product used by over one thousand paying clients. This proves that we are not a one-product company. ChatBot will continue to develop and grow. We believe that we can repeat the success of LiveChat” – said the President of the company, Mariusz Ciepły.
The consolidated revenues of the LiveChat Software Group in the 3rd quarter of the 2019/20 fiscal year amounted to USD 8.41 million, as indicated by the initial, estimated data published on 16 January 2020. This represents a 14.1% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.