28.08.2020

Consolidated revenues of LiveChat Software rose by 38%, net profit by more than 41% in Q1 of 2020/21 FY

The consolidated revenues of the LiveChat Software Group in the 1st quarter of the financial year 2020/2021 (i.e. the period from April to June) amounted to PLN 41.6 million, and the net profit was PLN 20.8 million. This represents an increase by 37.9 and 41.4 percent, respectively, in comparison with the same period of last year. “We managed to smoothly transform into an organisation based entirely on home office already in March.

16.07.2020

LiveChat Software's quarterly revenue exceeded USD 10 million for the first time

The consolidated revenues of the LiveChat Software Group in the 1st quarter of the 2020/21 fiscal year amounted to USD 10.36 million, as indicated by the initial, estimated data published on 16 July 2020. This represents a 31.3% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.

30.06.2020

LiveChat Software presents its annual results, mission and vision

“Help People and Businesses communicate better and fully express themselves”– this is the mission of LiveChat Software, announced upon the publication of its Annual Report. The vision of the Group is “Customer communication without barriers”. In the 2019/2020 financial year (ending 31 March), the LiveChat Software Group recorded an increase of revenues by 19.7% to a level of PLN 130.9 million, with consolidated profit rising by 33% to reach PLN 76.

05.06.2020

LiveChat with 30 thousand customers

The LiveChat solution is now used by over 30 thousand paying customers, including companies and institutions from 150 countries all over the globe. Also, over 100 public institutions have already joined the “LiveChat for nonprofits” programme, and they can now use the advanced version of LiveChat for free. “Thirty thousand clients is an important milestone for LiveChat, and it has been achieved thanks to the very hard work of the whole team.

11.05.2020

LiveChat Software and Infermedica Launch COVID-19 Risk Assessment ChatBot

LiveChat Software and Infermedica, two European tech companies, have joined forces to launch a solution that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The solution takes the form of a chatbot. “Authoritative, safe, and reliable, the logic behind COVID-19 Assessment Tool ChatBot is based on official WHO guidelines, meticulously coordinated and implemented by Infermedica’s team of doctors. What’s more, Infermedica’s COVID-19 Assessment Tool was recognized on a functioning WHO list of solutions supporting the fight against the pandemic.

16.04.2020

LiveChat goes through the logotypes redesign to reflect its product suite

LiveChat Software, a company behind products for customer service and online sales used by 28k businesses worldwide, announced today a new logo set for its products: LiveChat, ChatBot, KnowledgeBase, and HelpDesk. The team has decided to create a common design language to emphasize compatibility between the products and to show that all are made by one team. “Our new branding is the result of our evolution as a company and the changing needs of our audience - businesses and their customers.

16.04.2020

LiveChat Software estimates that it has USD 9.075 million in consolidated revenues in the 4th quarter of the fiscal year

The consolidated revenues of the LiveChat Software Group in the 4th quarter of the 2019/20 fiscal year amounted to USD 9.075 million, as indicated by the initial, estimated data published on 16 April 2020. This represents a 16.5% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.

16.04.2020

LiveChat Offers Apple Business Chat

LiveChat customers can now use Apple Business Chat through the Messages app on Apple products. “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are and when they want to use Apple products. Businesses that use LiveChat can easily sign up to try Apple Business Chat beta,” said Mariusz Cieply, CEO of LiveChat. LiveChat clients can use Apple Business Chat to let their customers contact them, receive real-time support, access products and services, or make purchases using Apple Pay.

17.03.2020

Board of Directors Information on the situation of the LiveChat Software Group in a pandemic situation

Wrocław, 15 March 2020 Board of Directors Information We present information on the operation and situation of the LiveChat Software Group in a pandemic situation. Introduction In the current situation, ensuring safety for all employees of the LiveChat Software Group is our top priority. At the same time, the Board of Directors currently sees no risk in the following areas: - continuity of the company’s services or deterioration in their quality,

16.01.2020

ChatBot made its first thousand clients

ChatBot, a solution offered by LiveChat Software, is now used by over one thousand clients. These include, for instance, KPMG, Kayak, UEFA, Zain, HTC or Philip Morris. “It is a historic moment to see our second product used by over one thousand paying clients. This proves that we are not a one-product company. ChatBot will continue to develop and grow. We believe that we can repeat the success of LiveChat” – said the President of the company, Mariusz Ciepły.

16.01.2020

LiveChat Software estimates that it has USD 8.41 million in consolidated revenues in the 3rd quarter of the fiscal year

The consolidated revenues of the LiveChat Software Group in the 3rd quarter of the 2019/20 fiscal year amounted to USD 8.41 million, as indicated by the initial, estimated data published on 16 January 2020. This represents a 14.1% rise in comparison with the corresponding period of the previous year. In 2020, LiveChat Software changed its reporting method. Information about estimated revenues replaced reports on the number of clients using the LiveChat solution.